Privacy Policy

1. Who We Are

Gleetime is a digital platform created for families to connect, play, and grow through curated bonding activities. Our platform is designed for use by adults (18+) who may choose to create profiles and experiences for their children.

If you have any questions, please contact us at bond@gleetime.com.

2. Eligibility

Gleetime is intended for use by individuals who are 18 years of age or older. By creating an account or using the Service, you confirm that you are at least 18 years old.

We do not knowingly permit children under 18 to create an account. Parents and guardians may allow their children to participate in Gleetime activities under their supervision using their account.

3. Information We Collect

A. Information You Provide

• Account registration (name, email, phone number)
• Parent/guardian age confirmation or date of birth
• Subscription and billing (handled by third-party processors; we do not store payment details)
• Feedback, ratings, and support messages
• Uploaded images and reviews (e.g., photos of family activities)
• Testimonials and stories (including those provided for discounts or rewards)

B. Information We Collect Automatically

• App usage data (feature interactions, time spent, navigation, streaks, points, parent score)
• Device and technical information (device model, OS version, crash logs)
• Location data (approximate, not GPS-level, if permissions are granted)

C. Information from Third Parties

• Essential data from third-party platforms or referral sources to confirm eligibility and subscription status
• Payment processors may confirm successful payment, subscription tier, and expiration date (we do not receive or store full card numbers or sensitive financial data)

D. User Content and Contributions

• Ratings, reviews, and activity-based photos may be shared in the app or for promotional purposes
• Testimonials and shared stories may be featured in marketing (with limited identification)
• We do not publish full names, contact details, or identifying info of children

4. How We Use Your Information

• To personalize your experience and recommend relevant activities
• To enable and manage your subscription and account
• To improve app features based on user behavior
• To respond to customer support requests
• To conduct research and analyze trends (only in aggregated form)
• To send important updates, reminders, or promotional emails (you can opt out)

5. How We Share Your Information

• With third-party service providers (e.g., hosting, analytics, customer support)
• With payment processors to manage subscriptions (we do not store full payment data)
• With marketing platforms (limited to adult user data)
• With your consent or as required by law (e.g., legal requests or to protect safety)

We do not sell your personal information.

6. Your Rights and Choices

• Access or update your account information
• Request deletion of your account and data
• Opt out of promotional messages and notifications
• Control browser cookies on the website

Reach out to bond@gleetime.com to exercise these rights.

7. Data Security and Retention

We use industry-standard encryption, access controls, and monitoring to protect your data.

We retain your data for as long as your account is active or as needed for legal or operational reasons. You may request deletion at any time.

8. Cookies and Tracking Technologies

A. In-App Tracking (Mobile App)

• Feature usage and navigation
• Time spent, retention, churn, engagement
• Onboarding, subscription, and in-app challenge completions

B. Web Tracking (gleetime.com and landing pages)

• Cookies and browser storage
• Meta Pixel, Google Ads tags, third-party scripts
• Other similar technologies

C. Marketing and Audience Insights (Adults Only)

• Retargeting and campaign performance
• Interest-based targeting for parents
• No child data is used in marketing

D. Your Options

• Manage browser cookie preferences
• Opt out of notifications
• Request data deletion

9. Children's Privacy

Gleetime is designed to be used and managed by adults (18+) on behalf of their families. We do not knowingly collect personal information from children without the involvement and supervision of a parent or legal guardian.

A. Parent-Controlled Child Participation

Parents may enter age range, activity preferences, and completion status for personalization. While we do not profile children, aggregated activity data may inform parent recommendations.

B. No Direct Accounts for Children

Children cannot register or use Gleetime independently. No names, contact details, or GPS-level location data are collected.

C. No Direct Advertising to Children

Gleetime does not create marketing profiles for children or directly serve them advertising. All audience targeting and campaign insights are based on adult user behavior.

D. If You Believe We've Collected Data Improperly

Contact us at bond@gleetime.com and we will investigate and delete any unintended child data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or features of the Gleetime app. When we do, we'll update the "Effective Date" at the top of this policy and may notify users through the app or via email.

We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.

11. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us: